However, looking through the window at all the equipment and ingredients made it evident that we would have to come back soon, and this time during business hours. Little did we know that it was actually attached to the brewery, or that they closed at 4pm on Saturday. On my first visit to Kuhnhenn, I planned to visit the homebrew shop next door. This place likely has everything and more that you will need. I'm hoping to have the opportunity sometime this summer. The service was good, and the guy I talked with recommend I try their BOP before I get into investing in a home-brew set up. Something I did see was actual leaf hops instead of pellets, which I'd not previously seen for sale in the area. I'm not a home-brewer, but i'm sure anyone who would walk in would near cry at the amazing selection. There is also a decent selection of home wine making supplies as well. Upon walking in, it may look unorganized or cluttered, but upon close inspection, everything is is proper order all the homebrewing equipment is logically in order, with something for the first timers all the way up to experienced. I decided to stop in here after a few beers at the brewpub next door. I absolutely cannot recommend this place to a novice homebrewer, and I'd think long and hard before recommending it to an expert. (For such accomplished brewers, don't these people know the value of clean and sterile equipment?) ("Well, we might get some more 12oz bottles in the week after next, but I really don't know when that'll be.") What little they actually stock might be scattered anywhere within the store, and both store and stock are absolutely filthy. ("Oh, I'm sure you wouldn't want to trouble your pretty little head with all this tough, manly home-brewing business - why don't you go back to your apple-berry-tinis and leave the beer to us manly men?") Supplies are frequently out of stock, with no reasonable re-order time frames. I've been in here a few times, and on each occasion I've found the customer service to be nothing short of appalling, with a healthy dose of chauvinism thrown in. This place might be cheap, but frankly that's about all it has going for it. Great place to go to when you realize on brew day: "I forgot to get." Mar 14, 2012 Specialty malts are always available, however they seem to run out of the standard base malts at times. Grain prices and availability are what bring me back. If there was better service, I would go more often. At first you may feel that you are being talked down to, and their tone seems like that, but in the end, they are very straight forward and don't over elaborate. Be sure to check for freshness, as some things are dated. New brewers: do not be frightened, as there are many kits, and all you need to do is ask. If you don't ask for help, it's a nice learning process! However, the malts are all self serve, which is nice. If you ask for a bag, you get a stereotypical grocery bag. I suggest you bring your own bag for carrying malts. All you have to do is ask, as he won't go out of his way to help. Sometimes, if you show him what you want, he can help make your recipe better. If they don't have the yeast strain you need, he can easily point you to a similar strand or methods to acheive your goal. To date, they have had everything I needed except once (a certain yeast strand). The more I visit, the better the greeting I recieve. However, after continuing to shop here, the service has improved (for me) and I have noticed that the clerk is extreemly knowledgable, and can help you with anything. And, frankly, I still feel like that at times. I felt like the clerk was uninterested in me and my brewing ambitions. The first time I went here, I was completely unimpressed dirty atmosphere, lack of service, etc. This is my local brew shop, as it is the closest to my house (10 miles vs.
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